I’ve been with ovh.com, a cheap and big advertiser French webhost solution. Now I’m moving to hostgator.com
The reason is simple for all the problems I had no support from the former. I had one particular issue, my domain name was registered at gandi.net and the set up of DNS on ovh’s side was impossible. Sounds simple, yeah, but a professional friend of mine coud not get it done. “I do that everyday, I am Linux expert.”
Now I don’t mind to afford the extra price since it’s much cheaper and faster than inviting some admin system friends at home in exchange of pizzas 
My advice for quality webhost is to select a small firm good on technical side. The big ones make money from the numbers, they don’t mind losing some since they know they’re the cheapest. Take godaddy.com, look at their ads and google for “support godaddy review”.
My initial choice before hostgator.com was infomaniak.ch ( good support team and technical expertise) but I found out the multidomain was not possible. So some names came at the final : hostgator, bluehost, dreamhost. Since fast and reliable support is important for me. I chose hostgator.
Here is my experience with hostgator, in less than 24 h, I exchanged 4 tickets. All their answers have been less than 30 minutes on a Sunday. The longest task was to transfer my domain name so they become my registar, it took maybe 2 hours. I find myself very productive. I don’t have to focus on system administration , I can focus on blogging only.
Things aside, I read blog posts from Bluehost president Matt Headon and Hostgator president Brent Oxley. Just funny to read 2 founders trash each other openly.
http://www.10-cheapwebhosting.com/BlueHost-vs-HostGator.php
Sunday, June 6th, 2010, 1:38 pm | 
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